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Security Notice

Security Alert: Fraudulent Email Notification

Published: October 14, 2026

ExpertPower recently identified fraudulent emails sent to customers between October 13–14, 2026, impersonating our company. These messages may have appeared to be legitimate communications from ExpertPower and included warranty claim notifications, requests for quotations, or links to fraudulent documents.

Recommended Actions

If you received an unexpected email from us during this period, please do not click any links, download attachments, or provide personal information.

If you have already interacted with a suspicious message, we recommend changing any potentially exposed passwords and checking your device for malware.

Examples of Fraudulent Messages

Below are examples of the malicious links and deceptive prompts distributed during this campaign:

Example 1: Fraudulent "ShareFile: Warranty Claim Assistance" notification link.
Example 2: Deceptive "Adobe Acrobat Reader Update" prompt attempting credential harvesting/malware download.

Our Response & Ongoing Actions

We have taken immediate steps to stop the unauthorized activity and secure the affected account. We are working with our email service provider to investigate the incident and prevent further unauthorized access.

We sincerely apologize for any inconvenience or concern this may have caused. For questions or to verify the authenticity of an email, please contact ExpertPower directly:

Phone: (562) 630-3002

Thank you for your understanding and continued trust in ExpertPower.