We want to be sure you’re as happy with your batteries as we are. If you’re not 100% satisfied with your purchase, you can return it for a refund within 90 days. For products purchased directly from an authorized dealer, their return policy applies — please contact them directly for more information.
ExpertPower is able to accept returns on products that are within warranty and sold by ExpertPower Direct.
1. Return labels are provided for up to 90 days after initial delivery which fall under the manufacturer's warranty (i.e. defective/quality-related) or in the case in which a wrong product is sent out.
2. If within 90 days, and not a quality-related return, the customer will return the product at their own cost and be subject up to a 20% restocking fee.
3. All returns after the 90 day window must be returned by the customer. Packages in excess of $100 should have insurance coverage purchased for them to be prepared in case of a lost package. We are under no obligation to refund/replace without receiving the item that was sent out.
Restocking fees apply in the following scenarios:- Refund after items test non-defective
- Wrong item ordered
- No longer need the itemWe will not honor any return in which the wrong product is sent to us.
View Full Return Policy HERE